Shipping policy
Shipping Policy
Effective Date: September 4, 2024
At Brilliant Authenticity, we specialize in providing digital products such as ebooks and online courses. Since these products are delivered electronically, there are no shipping charges, delivery fees, or physical shipping involved.
Digital Product Delivery
Upon purchase of any digital product from Brilliant Authenticity, including ebooks and online courses, you will receive an email confirmation of your purchase, along with instructions on how to access or download your product.
· Ebooks: You will receive a download link immediately after purchase. A copy of this link will also be sent to the email address you provided during checkout.
· Online Courses: After purchase, you will receive an email with your login details and instructions on how to access the course content. You will have access to the course through your account on our platform.
Delivery Times
Delivery of digital products is instant upon successful payment. In rare cases, if you do not receive your download link or access email within 24 hours, please contact us at hello@brilliantauthenticity.com, and we will resolve the issue promptly.
Technical Issues
If you experience any technical difficulties in accessing your digital product, please contact us for assistance. We will work with you to ensure you can access the product you purchased without delay.
Physical Products
At this time, we do not offer physical products. If we expand our product offerings to include physical items in the future, this policy will be updated to include shipping details, costs, and estimated delivery times for those items.
Contact Us
If you have any questions regarding your digital product delivery, please contact us at hello@brilliantauthenticity.com. We are here to assist you and ensure you have a seamless experience with Brilliant Authenticity.